Quantum Group is an MCS accredited installer of air to water heat pumps. MCS is a standards organisation. They create and maintain standards that allows for the certification of products, installers and their installations. MCS certifies low-carbon products and installations used to produce electricity and heat from renewable sources. They work with industries to define, maintain and improve quality – certifying products and installers so people can have confidence in the low-carbon technology they invest in. From solar and wind, to heat pumps, biomass and battery storage, they want to inspire a new generation of home-grown energy, fit for the needs of every UK home and community.
Quantum Group is an accredited TrustMark installer. When a consumer uses a TrustMark Registered Business, they know they are engaging with an organisation that has been thoroughly vetted to meet required standards and has made a considerable commitment to good customer service, technical competence and trading practices. TrustMark was established in 2005 in conjunction with Government, industry bodies and consumer protection groups. Since this time, in response to the industry led, Government-commissioned Each Home Counts (EHC) review, the TrustMark remit has expanded to include all Repair, Maintenance and Improvement (RMI) and, Energy Efficiency and Retrofit measures, providing a level playing field of quality for consumers having work carried out in or around their home. Our goal is to achieve a position where consumers can engage firms in complete confidence that work will be of a high quality, protected and at the agreed costs. We work with the all industries in and around the home, helping to reduce consumer detriment, build consumer confidence and increase opportunities for quality firms.
Quantum Group is RECC approved. The aim of the Renewable Energy Consumer Code is to ensure that consumers wishing to install a small-scale heat or power generation unit for their homes have the necessary confidence and service standards so that they can make an informed choice. RECC sets out high consumer protection standards for businesses who are selling or leasing renewable energy generation systems to domestic consumers. RECC is approved by Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme and is also a TrustMark Scheme Operator.